Privacy Policy – Astech Group Pty Ltd
Astech Group Pty Ltd (“Astech”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. What Personal Information We Collect
We may collect personal information including but not limited to:
- Name, company name, and job title
- Contact details such as email address, phone number, and delivery address
- Purchase history and preferences
- Payment and billing details
- Website and social media interaction data
2. How We Collect Personal Information
We collect personal information when you:
- Contact us via phone, email, or website forms
- Purchase products or request a quote
- Subscribe to newsletters or promotions
- Provide feedback or interact on social media
- Engage with us at trade shows or in-person meetings
3. Why We Collect Personal Information
We collect, hold, and use personal information to:
- Process orders, quotes, and deliveries
- Communicate with customers and suppliers
- Improve our products and services
- Send marketing communications (with the option to opt out)
- Comply with legal and regulatory obligations
4. How We Store and Protect Your Information
Your personal information is stored securely in both electronic and physical formats. We take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.
5. Sharing Your Information
We may share your personal information with:
- Delivery partners and logistics providers
- Payment processors
- IT and customer service providers
- Government or legal authorities if required by law
We do **not** sell or rent personal information to third parties.
6. Accessing and Correcting Your Information
You have the right to access and correct the personal information we hold about you. To request access or correction, please contact us using the details below.
7. Marketing and Opt-Out
We may send you information about products, promotions, or services. You can opt out at any time by:
- Clicking “unsubscribe” in an email
- Contacting us directly via phone or email
8. Cookies and Website Tracking
Our website may use cookies to enhance your browsing experience and collect website usage data. You can disable cookies via your browser settings.
9. Contact Us
If you have any questions about this policy or how your data is handled, contact us:
Astech Group Pty Ltd
- Email: sales@astechgroup.com.au
- Phone: 1300 137 109
- Website: https://astechgroup.com.au
10. Updates to This Policy
We may update this privacy policy from time to time. The latest version will always be available on our website.